Download our Privacy Policy

At Fen View Pet Clinic we are committed to protecting your privacy and handling your personal data with care & transparency. 

This privacy policy explains how we collect, use and disclose your information when you visit the Clinic, use our services & interact with us. 

We may collect the following types of information: 

Full Name 

Address 

Phone number 

Email address 

Pet information: 

Pet name, breed, age & medical history 

Vaccine records & treatment details. 

Payment information: 

Billing address 

Payment method details 

Technical information: 

IP address 

Browser type 

Website usage (if you use our website) 

How we use your information: 

Provide Veterinary care and maintain accurate records of your pet(s) 

Communicate with you (appointments, treatments and follow-up appointments) Process payments & manage bills 

Comply with regulatory obligations 

Sharing your information: 

We may share your information with: 

Laboratory services or referral specialists for treatment purposes 

Payment processors for secure transactions 

Regulatory authorities if required by law 

We will not sell or rent your personal data 

Data retention: 

We retain your personal and pet records for as long as necessary to provide Veterinary services and comply with legal obligations. 

Your rights: 

You have the right to: 

Access the data we hold about you and your pet. 

Request corrections of inaccurate information 

Object to or restrict certain types of processing

Cookies and website usage: 

If you use our website, we may use cookies to enhance your browsing experience. You can manage these through your browser settings. 

Contact us: 

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us: 

Fen View Pet Clinic 

288 Ugg Mere Court Road, Ramsey Height, Huntingdon, Cambs PE26 2RJ